Privacy Policy
How The Packaging Source collects, uses, and protects your information — and the choices you have.
Updated July 2026
Personal Information
The Packaging Source is committed to protecting the privacy and security of our customers. We value your trust and safeguard the personal information you share with us.
We do not sell, rent, trade, or otherwise transfer your personal information to outside parties. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or religious or philosophical beliefs.
You may voluntarily provide us with personal information in the following ways:
Email Inquiries
You may contact us through our website to request information, ask questions, provide feedback, or request contact from a Sales Representative. In these cases, we ask for the information needed to respond — typically your name, email address, and phone number.
Accounts, Quotes & Orders
When you create an account, request a quote, or place an order, we collect the information necessary to process your request — such as your name, company, billing and shipping addresses, phone number, email address, and payment details.
Our website is a business-to-business service and is not directed to children under 13. We do not knowingly collect personal information from children.
Website Usage, Cookies & Statistics
When you visit our website, we may collect non-personal information such as browser type, pages visited, and general usage patterns. We use this data in aggregate to improve site functionality and the overall shopping experience; it does not personally identify you.
Like most e-commerce websites, we use cookies to operate core site functions such as your shopping cart and login session, and to understand general site usage. You can manage cookies through your browser settings; disabling them may affect site functionality.
Marketing & Communications
From time to time, we may contact customers with updates, promotions, or announcements about new products and services. If you prefer not to receive these communications, you may opt out at any time by emailing customerservice@packagingsource.com or by using the unsubscribe link included in every marketing email.
Security & Third-Party Services
Our website uses SSL/TLS encryption to protect information submitted through our forms and checkout.
Forms on our website are protected by Google reCAPTCHA, which is subject to the Google Privacy Policy and Terms of Service.
Online payments are processed through a secure, industry-standard payment gateway (Authorize.Net). Newsletter and marketing emails are delivered through our email service provider on our behalf. These providers receive only the information needed to perform their service.
We may update this policy from time to time. The current version is always posted on this page with its revision date.